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Genesys Interactive Insights User s Guide describes how to customize the GI2 universe and reports to perform extended functions. If you encounter any issues Welcome to the Genesys Interactive Insights 8.1 Universe Guide. This document describes the Genesys-provided reports that can be used with Genesys Info Mart Universe Guide. Use this guide to learn about the GI2 reports and each element of the universe. User's Guide. Typical Business Questions answered by Genesys Interactive InsightsInteractive Insights will help business users to get greater insightinto their operations.copy code samples, always use the online content. Genesys Interactive Insights 8.5.0 Universe Guide. Genesys Interactive Insights Universe. Guide. 4/24/2022 Universe Guide. 5. Preface. Welcome to the Genesys Interactive Insights 8.1 Universe Guide. This document describes the Genesys-provided reports that can be
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